How to Contact Us
Unit 19 Tramore Road Business Park,Tramore Road, Waterford City, Rep. of Ireland.
While every effort is made to portray items accurately, some products may vary inappearance. Colour variations can occur between stocks from different batches and suppliers, also your monitor settings may reproduce colours differently to the actual product colours. For these reasons we cannot undertake to supply perfect colour matches to those seen on screen or even seen by sample. There production of colours is as accurate as photographic and publishing processes allows. Images of Goods are provided for illustrative purposes only and the actual Goods described in the product descriptions are the Goods that you will receive.
Product dimensions and sizes quoted are approximate. We take great care to ensure that all details, prices and descriptions are accurate at the time of ordering,however there may be a rare occasions when the information on the website may not be exact. If this is the situation, we will contact you by email to inform you of any changes.
Prices shown are in euro and are inclusive of VAT at the rate applicable to that product. A receipt showing the vat breakdown will be issued when the order is processed. PartyParlour reserve the right to correct incorrectly priced items.
To the best of our ability only those items currently in stock are shown on our site. We list 1000’s of products and somethings stock fails to update. In the event of any item of stock being unavailable or delayed, we will contact you e-mailto advise you of the new estimated time of delivery, together with, if appropriate, suggested alternative items. You also have the option of cancelling your order for a full refund. We allow back-ordering on our website for selected products, these products are indicated by a green label on the category page, notification on the product where when the stock is shown, on the cart page and on your order confirmation. The lead time for us to bring back-order items into stock is 5-10 work days. For a more exact ETA please contact us. We will not ship your entire order together, we do not part shop orders. If you require a part shipment an additional shipping charge of €4.95 will apply
Payment and Security
We accept payments by all major credit cards, debit cards and PaypPal. We do not keep card details on file and at no stage have access to your your payment details. If you wish to alter or add to your order will need to get payment details for you or can send a PayPal or Stripe invoice.
You do not need to set up an account to place an order. The option to checkout as a Guest is available.
Returns and Refunds – Click Here
We ship throughout the island of Ireland, Mainland Uk and selected (DPD tier 1) European destinations
More information on shipping can be found on our Support Portal -Click Here
For Ireland you have a choice of DPD or Nightline Couriers. Delivery in most cases is next working day but your order may take an extra day especially during busy periods such as Christmas.
We use DPD for all our Europen deliveriers.
A tracking number will be emailed to you once the order has been dispatched. We must be notified within 5 days from dispatch if you fail to receive your order.