Contact Us

Party Parlour is an online party studio, we do not operate a walk in shop and therefor do not operate traditional shop hours or set opening hours. If you would like to visit our warehouse please contact us to arrange an appointment (we operate Monday-Friday mornings, closed weekends and bank holidays). However if you are passing and our doors are open you are welcome to come in. There are products on display and also a sale section.  Card payments are accepted at the warehouse.

Email: hello@partyparlour.ie

Warehouse & Postal Address:
Party Parlour
Unit 19 Tramore Road Business Park
Tramore Road
Waterford City
X91 T8PR

Warehouse is located in Waterford City.  Tramore Road Business Park is across from Smyths Toys and next to Mum & Me, our warehouse is just down for Sienna Furniture

Telephone 051-373499. 

Frequently Asked Questions

A short answer to our most frequently asked questions, more detailed information can be found in our FAQ’s Section.

What are the delivery charges for orders from the Online Shop?

We only ship within Ireland (including Northern Ireland).  Delivery is €4.95 or free shipping on orders over €39.

Which payment methods are accepted in the Online Shop?

We accept, Mastercard, Visa, Visa Debit and PayPal.

How long will delivery take?

Orders are processed in order of receipt, depending on how busy we are this can take anything from a few hours to the next working day (excluding delivery). We aim to dispatch all orders received by 1pm the same working day.*

*The exception to this is an order containing custom/personalised items (see below).

Once dispatched DPD have a 99% next day delivery success rate.  This rate may drop around exceptional events e.g. Christmas, weather events. 

Orders containing personalised items or custom products:
Orders containing personalised items or custom products take a little longer as they are made to your individual requirements.  Allow an additional 4-5 work days for our custom banners, tassels and confetti and up to 10 work days for personalised ribbon.

Please write the event date in the comments section at the checkout especially if your order contains personalised products. 

For holiday closures or day closures a notice will be placed on the top of the website. 

How secure is shopping in the Online Shop? Is my data protected?

If you look at the top of the page you will see a padlock, this confirms that the site is secure.

What exactly happens after ordering?

You will receive an ‘order email’. 

Orders are usually processed in order of receipt, if your order is urgent please make sure you let us know, either contact us after the order is placed or include the event date in the comments box at the checkout. 

Once we have packed and processed your order you will be sent a dispatch email containing tracking information and a pdf invoice attachment. We will also include a printout of the invoice with the order.

Do I receive an invoice for my order?

Yes.  We will enclose a VAT invoice with your delivery. We will also attach a pdf version of this invoice to the dispatch email.